This month, my company has started a new practice that I know several people have commented on so I wanted to share it with you. We have started including a newsletter with our invoices to tell our clients what we are doing besides providing customer service to them. We mention the Business Award nomination, the charity work we do and a few other points of interest.Now, I imagine a lot of these get a quick glance and then tossed out, but some of them will be read over. The idea is to show the good work that happens behind the scenes so that our clients feel good about doing business with us. My company has been helping out the Humane Society and Havens Wildlife Rescue for some time with both volunteers and funds.
What incentive do you give your clients to business with you? How do you tell them about your company, and how likely are they to tell other potential clients? A couple of questions to ponder over the weekend.
Shane GoodfellowSqueak E Cleaners
www.SqueakECleaners.com
(519) 402-3401
